Brand Questions
Who is Poolsky?
PoolSky is the partner you can count on for all things pool water care. We’ve made it our mission to keep your pool and spa water clean, safe, and brilliant by providing the very best pool water care products.
The enjoyment of hearing a child’s laughter as they practice their cannonball or hosting friends for a relaxing afternoon at the pool is what it’s all about. We want to ensure you keep making those memories, so whether you are a beginner or a pro, you can rely on us to be your go-to DIY pool and spa water care partner.
Our dedicated team of professional associates, pool and spa care experts, and experienced service technicians are passionate about empowering our customers with the knowledge, products, and solutions necessary to maintain and enjoy their pools and spas.
We are dedicated to developing new technologies and solutions that will transform and improve our customers’ experience, as well as advance our industry leadership. These efforts are done to provide unprecedented service to our communities and make sure that owners spend less time caring for their pools and spas and more time enjoying them.
Why choose Poolsky?
Our Mission
To be your reliable partner
Your enjoyment and safety are our priority. We have provided the experience and the know-how to help you at every step of your pool or spa water journey.
To be your complete solution
Our complete range of products gives you everything you need to balance, sanitize, and treat your pool or spa water, ensuring it is ready whenever you are.
To be the easy-to-use brand
We provide easy-to-use products that put you in control of your pool water care. In short, we make it easy to take it easy.
As the trusted leader in pool and spa care, we are committed to delivering unparalleled expertise, service, and innovative solutions.
Which countries and regions is it available for sale?
In order to provide the best service, we currently only open to the United States.
Order Qustions
Where is it shipped from? When can I receive the goods?
Orders will be shipped from US local warehouses. After receiving the order, usually it can be delivered within 3-5 days.
Do I need to pay any cost for returns or exchanges?
If returns or exchanges occur due to product quality issues, all costs will be covered by Poolsky.
How long is the product warranty?
We accept returns of products. Customers have the right to apply for a return within 30 calendar days after delivery of the product, and Cordless Pool Vacuum provide a one-year warranty.
How to track my order?
You can track your order using your order number or tracking number by clicking here
What if I receive a damaged or incorrect product?
If you are unhappy with your purchase, as long as you contact us within 30 days from the receipt of the item, we will process your return/exchange request. Any request after 30 days will not be honored. Please make sure to contact us by email (service@poolskypro.com) at first.
What discounts are available on the website now?
All products on the website are now $50 OFF
Product Qustions
Cordless Pool Vacuum how long does it take to fully charge?
This handheld pool vacuum can be full charged about 2 hours. Please keep it dry when you charge it and use it after full charged.
Cordless Pool Vacuum how long can you vacuum before recharge?
Can I use this In a 10 ft wide 32inch deep pool? Also how many tablets?
Yes one